432hz Privacy Policy – Your Data, Protected

432hz takes user privacy seriously. This policy clearly and directly explains what data we collect, how we use it, how we protect it, and what your rights are as a Brazilian user — all in full compliance with the Lei Geral de Proteção de Dados (LGPD).

Last updated: January 2026
Quick summary: 432hz collects only the data necessary to operate the platform, process payments in BRL, and meet legal obligations in Brazil. Your data is never sold. You have the right to access, correct, and request deletion of your data at any time.

1. Introduction

This Privacy Policy describes how 432hz collects, uses, stores, and protects the personal data of users of the platform available at 432hz.asia. It applies to all services offered by 432hz, including Sports Betting, Live Casino, crash games, blackjack, and other online entertainment products.

432hz is committed to complying with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018), which regulates the processing of personal data in Brazil, as well as other applicable rules and regulations governing the online entertainment sector in the country.

By registering and using 432hz, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data as described herein. If you do not agree with any part of it, please do not proceed with registration.

This policy should be read alongside the Terms and Conditions and with the rules of Responsible Gaming of the platform, which together form the complete set of documents governing the relationship between the user and 432hz.

2. Data Controller

For the purposes of the LGPD, the 432hz acts as the controller of personal data collected and processed through the 432hz.asia platform. The controller is the entity responsible for determining the purposes and means of processing users' personal data.

To exercise your rights under the LGPD or get answers to any questions about how your data is handled, you can reach our data protection team directly at contato@432hz.asia or via the live chat available on the platform.

LGPD Commitment: 432hz applies privacy-by-design principles across its systems and collects only the data strictly necessary for each stated purpose — no excess, no unnecessary retention.

3. Data We Collect

432hz collects personal data in different ways during your use of the platform. Below are the types of data collected, organized by category:

Identification & Registration Data

Full name, CPF, date of birth, email address, mobile number, and residential address. Collected at registration and required for identity verification (KYC) and legal compliance.

Financial and Payment Data

Pix key, bank details for withdrawals via TED, credit/debit card information (processed through a secure gateway without storing the full card number), deposit and withdrawal history in BRL. Required to process financial transactions on the platform.

Usage & Activity Data

Sports betting history (Brasileirão, Copa do Brasil, Libertadores, etc.), Live Casino and crash game history (Aviator, Spaceman, JetX), amounts wagered, results, bonuses used, and game sessions. Used for platform operation and responsible gambling.

Technical & Device Data

IP address, browser type and version, operating system, device identifier, approximate location data (city/state), access logs, and session timestamps. Used for security, fraud detection, and experience improvement.

Communication Data

Live support chat history, emails exchanged with the 432hz team, satisfaction survey responses, and reviews. Used to improve customer service and resolve disputes.

Verification Documents (KYC)

A copy of a government-issued ID (RG, CNH, or passport), proof of address, and where applicable, proof of source of funds. Required under legal anti-money laundering obligations (AML/PLD).

Sensitive data: 432hz does not collect sensitive personal data such as racial origin, religious belief, political opinion, or health data, except where strictly necessary to fulfill a specific legal obligation, in which case the user will be informed in advance.

4. How We Use Your Data

432hz uses collected data solely for the purposes described below. Any use beyond these purposes requires fresh consent from the user, except where the law requires or permits additional processing.

  • Platform operation: create and manage your account, process Sports Betting wagers, and provide access to Live Casino, Crash Games, and all other games available on 432hz;
  • Transaction processing: process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED, and issue withdrawals via Pix to your BRL bank account;
  • Identity verification (KYC/AML): verify your identity, confirm you meet the minimum age requirement of 18, prevent fraud, and fulfill anti-money laundering obligations under Brazilian law;
  • Responsible gambling: monitor gambling patterns to identify at-risk behaviors, apply limits and restrictions requested by the user, and provide preventive support;
  • Communication: send notifications about your account, active bets, withdrawals, 432hz promotions, and relevant platform updates;
  • Product improvement: analyze aggregated and anonymized usage data to improve the platform experience, fix technical issues, and develop new features;
  • Security and fraud prevention: detect suspicious activity, unauthorized access attempts, use of multiple accounts, and other violations of the Terms and Conditions;
  • Legal compliance: comply with regulatory obligations, court orders, and requests from competent authorities in Brazil.

432hz does not use your data for automated decisions with significant effects unless these are transparently communicated to the user. Where algorithms are used for offer personalization or risk detection, users may request a human review of the decision.

6. Sharing Data with Third Parties

432hz does not sell, rent, or trade users' personal data with third parties. Sharing occurs only in the strictly necessary situations described below, always with appropriate contractual and security safeguards:

  • Payment providers: payment gateways and Brazilian financial institutions involved in processing deposits via Pix, boleto, card, PicPay, Mercado Pago, and TED. Sharing is limited to the data strictly necessary for the specific transaction;
  • Game providers: Live Casino and Crash Games software providers (such as Evolution Gaming, Pragmatic Play, Spribe, and SmartSoft) receive the technical identifiers required to run the games. These providers do not receive the user's full financial data;
  • Identity verification services: specialized KYC/AML partners who assist with document verification and fraud prevention, engaged under strict confidentiality obligations;
  • Technology infrastructure: hosting, cybersecurity, and technical analysis providers that support the 432hz platform's operations, with minimum necessary and contractual access;
  • Public authorities: when required by law, court order, or request from a competent regulatory authority in Brazil — in such cases, 432hz shares only the minimum necessary to comply with the legal demand.
International transfer: Some of our technology partners may process data outside Brazil. In such cases, 432hz ensures that international transfers are carried out with appropriate safeguards, in compliance with the LGPD rules on international data transfers.

7. Data Retention and Deletion

432hz retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods required under Brazilian law.

  • Active account data: retained for as long as the account remains active on the 432hz platform;
  • Financial and transaction data: retained for a minimum of 5 years after the last transaction, as required by anti-money laundering (AML) regulations and applicable tax rules in Brazil;
  • Verification documents (KYC): retained for a minimum of 5 years after account closure, as required by law;
  • Support communication data: retained for up to 2 years for dispute resolution and customer service improvement purposes;
  • Technical data and access logs: retained for up to 6 months for security and audit purposes, unless required for an ongoing investigation;
  • Marketing data: deleted immediately upon withdrawal of consent, where that is the sole applicable legal basis.

Once the applicable retention period expires, data is securely deleted or anonymized, making re-identification of the user impossible. Anonymized data may be retained indefinitely for statistical and product improvement purposes.

8. Data Security

432hz implements robust technical and organizational measures to protect users' personal data against unauthorized access, improper alteration, disclosure, loss, or destruction. Key measures in place include:

  • 256-bit SSL/TLS encryption for all communications between the user's browser or mobile device and 432hz servers;
  • Encryption of data at rest for sensitive information stored in platform systems;
  • Strict access controls for employees and service providers, under a least-privilege principle — each person accesses only what is strictly necessary for their role;
  • Continuous monitoring for security purposes, to detect intrusion attempts, anomalous activity, and vulnerabilities;
  • Two-factor authentication available to all users as an additional layer of account access protection;
  • Periodic security audits conducted by internal teams and, where applicable, by external specialists;
  • Incident response plan established to act swiftly in the event of a data breach, including notifying the National Data Protection Authority (ANPD) and affected users as required by the LGPD.

In the event of a security incident that may affect your data, 432hz is committed to notifying impacted users and the ANPD within the timeframes established by the LGPD, with clear information about the nature of the incident and the measures taken.

Shared responsibility: The security of your account also depends on you. Use a strong, unique password for 432hz, never share it with anyone, and enable two-factor authentication in your account settings.

9. Cookies and Tracking Technologies

432hz uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and collect analytics data. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — such as keeping your session active after login and remembering language preferences. Without these cookies, 432hz will not function properly. They cannot be disabled;
  • Performance and analytics cookies: collect data on how users navigate the platform (pages visited, session duration, errors encountered) so we can identify and fix issues. Data is processed in aggregate form and does not identify users individually;
  • Functionality cookies: remember personalized platform preferences, such as favorite bets or display settings. They improve the experience with no commercial purpose;
  • Security cookies: used to detect suspicious behavior, fraud attempts, and unauthorized account access.

432hz does not use third-party tracking cookies for behavioral advertising on external networks. All tracking is limited to the platform itself, for operational and security purposes.

You can manage cookie settings through your browser. Disabling non-essential cookies may affect some platform features, but will not prevent basic access to 432hz.

10. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 432hz is committed to upholding and making easy to exercise. Each right and how to exercise it is outlined below:

Right What it means How to exercise
Access Know what data 432hz holds about you and how it is used Email or live chat
Correction Update incomplete, inaccurate, or outdated data Account settings or support
Deletion Request deletion of data processed on the basis of consent Email contato@432hz.asia
Portability Receive your data in a structured, machine-readable format Email contato@432hz.asia
Objection Object to processing based on legitimate interest Email contato@432hz.asia
Withdrawal of consent Withdraw previously given consent for specific types of processing Email or account settings
Sharing information Know which third parties your data is shared with This policy or email
Automated decision review Request human review of algorithmically made decisions Live support or email

432hz will respond to rights exercise requests within 15 business days from the date of receipt. In more complex cases, this deadline may be extended by an additional 15 days, with a justified notice sent to the user.

If you believe your rights have not been adequately upheld, you may file a complaint with the National Data Protection Authority (ANPD) — the authority responsible for enforcing the LGPD in Brazil.

Important: Data deletion may be restricted when processing is required to fulfill a legal obligation — such as retaining financial data for the minimum period required by AML legislation. In such cases, 432hz will clearly communicate the reason for retaining the data.

11. Minors

432hz is an online entertainment platform intended exclusively for users aged 18 and over. Registration and use of the platform by minors is strictly prohibited and constitutes a serious violation of the Terms and Conditions.

432hz does not intentionally collect personal data from users under 18. Any account identified as belonging to a minor will be immediately blocked and the associated data will be deleted, with notification to the relevant authorities where applicable.

Parents and guardians who share devices with children and adolescents must use parental controls to prevent minors from accessing the platform. If you suspect a minor is using 432hz, contact us immediately at contato@432hz.asia so that appropriate action can be taken.

Age verification: 432hz performs age verification as part of the KYC (Know Your Customer) process. Any attempt to circumvent this verification using false or third-party documents will result in immediate account closure and possible referral to the relevant authorities.

12. Changes to This Policy

432hz may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or platform improvements. The date of the most recent update is always shown at the top of this document.

In the event of material changes — especially those affecting your rights or expanding the purposes of data processing — 432hz will notify users via their registered email address or through a prominent notice on the platform before the changes take effect.

For minor changes that do not materially affect users' rights, publishing the updated version on the platform is sufficient notice. Continued use of 432hz after changes are published constitutes acceptance of the new Privacy Policy.

Previous versions of this policy are available upon request at contato@432hz.asia for reference and to review historical changes.

13. Contact & DPO

To exercise your rights under the LGPD, ask questions about how your personal data is processed, or report any privacy concern related to 432hz, please reach out through the channels below:

  • Email: contato@432hz.asia (subject: "Data Privacy")
  • Live chat: available 24 hours a day, 7 days a week, directly on the 432hz platform after logging in
  • Help center: accessible in the user area for opening privacy-related support tickets

Our data protection team is available to handle requests in Brazilian Portuguese. LGPD-related requests are responded to within 15 business days, in accordance with applicable law.

For unresolved complaints, you can also contact the National Data Protection Authority (ANPD), the Brazilian authority responsible for overseeing LGPD compliance and protecting the rights of data subjects in Brazil.

Fast response: For urgent account security issues — such as suspected unauthorized access or misuse of data — use the live chat for immediate assistance, available 24 hours a day.

How 432hz Protects Your Data

Data protection is not a technical formality at 432hz — it is a core commitment to every Brazilian user on the platform.

256-bit SSL Encryption

All communications between your phone or computer and 432hz servers are encrypted using the same standard adopted by banks. Your login credentials, Pix transactions, and personal information are always transmitted securely.

LGPD Compliance

432hz operates in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). We collect only what is necessary, on a defined legal basis, and we respect all of your rights as a data subject.

Your Data Is Never Sold

432hz does not sell, rent, or trade personal data with third parties. Data sharing occurs only with strictly necessary operational partners — such as Pix payment gateways — and always under contractual safeguards.

LGPD Rights Respected

You can access, correct, port, or request deletion of your data at any time via 432hz's email or live chat. Requests are handled within 15 business days, as required by Brazilian law.

Minimum Necessary

432hz follows the principle of data minimization: we collect only what is strictly necessary for each stated purpose. No excessive collection, no retention beyond the legal period, no use for undisclosed purposes.

Incident Notification

In the event of a security incident that may affect your data, 432hz notifies impacted users and the ANPD within the timeframes established by the LGPD — with clear information about what happened and what we are doing about it.

Responsible Gambling Tools

Privacy and responsible gaming go hand in hand at 432hz. Your gaming data is monitored to protect you — never to exploit vulnerabilities.

Deposit Limit

Set daily, weekly, or monthly limits in your 432hz account settings. Your financial history data helps keep you protected.

Voluntary Break

Pause your account whenever you need to. Your balance and data are kept safe and secure throughout the pause period.

Self-exclusion

Request account deletion at any time. Data is kept for the minimum legal period and then deleted in accordance with the LGPD.

18+ Only

Age verification is mandatory. No data from users under 18 is collected or retained by 432hz.

Gambling can be addictive. If you or someone you know needs help, call CVV: 188 or visit cvv.org.br. Play responsibly.

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